Privacy Policy
Effective date: July 21, 2025 · Last updated: July 21, 2025
Pathora ("we", "our", or "us") operates the Pathora mobile application and website at pathora.cc. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using Pathora, you agree to the practices described below.
1. Information We Collect
Account Information
When you sign in with Google, we receive your name, email address, and profile photo from Google as part of the authentication process. We store this in your Pathora profile.
Trip & Preference Data
When you plan a trip, you provide us with destinations, trip duration, budget range, travel style, and activity preferences. We store this data to generate and save your itineraries.
Usage Data
We may collect information about how you interact with the app — such as screens visited, features used, and crash reports — to improve performance and fix issues. This data does not identify you personally.
Device Information
We collect basic device information (operating system, device type, app version) to ensure compatibility and improve the app experience.
2. How We Use Your Information
- To create and display your AI-generated travel itineraries
- To save and sync your trips across devices via your account
- To personalize suggestions based on your saved travel preferences
- To authenticate you securely using Firebase Authentication
- To respond to your support requests and inquiries
- To improve and maintain the app (bug fixes, new features, performance)
- To comply with legal obligations
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
3. Third-Party Services
Pathora relies on the following third-party services to operate. Each has its own privacy policy governing how they handle data.
Google Firebase (Auth & Firestore)
We use Firebase Authentication to handle sign-in and Firebase Firestore to store your trips and profile data. Firebase is a Google product. Your data is stored on Google's infrastructure.
Firebase Privacy Policy →Google Gemini AI
Your trip details (destination, duration, budget, preferences) are sent to Google's Gemini AI API to generate your itinerary. This data is processed by Google in accordance with their API terms. We do not send any personally identifiable information (name, email) to Gemini.
Gemini API Terms →Google Sign-In (OAuth)
When you sign in with your Google account, Google authenticates you and shares basic profile information (name, email, photo) with Pathora per your Google account permissions.
Google Privacy Policy →4. Data Storage & Security
Your data is stored on Google Cloud infrastructure (via Firebase), which applies industry-standard encryption at rest and in transit. We use HTTPS for all communications between the app and our servers.
While we take reasonable steps to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and keep your Google account secure.
5. Data Retention
We retain your account and trip data for as long as your account is active. If you delete your account, we permanently delete all associated data — including your profile, saved trips, and preferences — within 30 days.
6. Your Rights & Account Deletion
You have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you
- Correction — update or correct your profile information from within the app
- Deletion — permanently delete your account and all associated data
- Portability — request an export of your trip data
- Objection — object to certain processing of your data
To delete your account: Go to the Pathora app → Profile → Account → Delete Account. This permanently removes your account and all data. You can also email hello@pathora.ai to request deletion.
7. Children's Privacy
Pathora is not directed at children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us at hello@pathora.ai and we will promptly delete it.
8. California Privacy Rights (CCPA)
If you are a California resident, you have the right to know what personal information we collect, to request deletion of your data, and to opt out of the sale of personal information. Pathora does not sell personal information. To exercise your rights, contact us at hello@pathora.ai.
9. International Users & GDPR
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority. Our legal basis for processing your data is the performance of our service contract with you and our legitimate interest in improving the app.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via the app or email. Continued use of Pathora after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: